Platform Page

Backuply for Ecwid

Backuply gives Ecwid merchants the same Vault as BigCommerce: continuous versions, Backup Now, named restore points, and item-level restore. Instant Site is not a restore target in V1.

Read Ecwid docs

Quick answer

Backuply for Ecwid is a Control Panel app that starts a full snapshot on install, keeps versions current through app-level webhooks and nightly reconcile, and restores restorable types through the Ecwid REST API.

Key takeaways

  • First backup starts automatically after install.
  • Reviews and orders are backup-only in V1 (no create-review API; no self-serve order restore).
  • Instant Site pages and themes are not restore targets in V1.

Who this page is for

  • Ecwid merchants who need undo after a bad catalog edit or CSV import
  • Stores that want version history without a zip to download
  • Teams comparing Backuply with native Ecwid export

What Backuply adds to Ecwid

Ecwid native export is a CSV slice of catalog. It does not version categories, product types, combinations, images, or coupons as a point-in-time restore. Backuply versions each object and restores through REST.

The Vault UX matches BigCommerce so operators who run both platforms see the same Backup Now, All Items, and Advanced Restore model.

How capture works on Ecwid

Webhooks carry IDs. Backuply always GETs the live object before storing a version. Nightly reconcile uses live lists plus Ecwid deleted-items history where the API exists.

Restore branches on product types and combinations, not BigCommerce option sets.

FAQ

Does Backuply restore Instant Site?

No in V1. Instant Site pages, tiles, and themes are not restore targets. Store profile is snapshot-only.

How is Ecwid billed?

Ecwid App Market billing is the primary path. Plans are priced by product count. Trial is 7 days with 7-day retention.

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