Webhooks catch edits as they happen
A change event enqueues a job. We GET the live object, hash it, and store a version only if it changed.
The store's undo button
Backuply continuously versions your catalog, customers, pages, and more. Restore a single item, a named restore point, or an Automated category — without downloading a zip.
Vault
Search Vault…
Search All Items, filter by type, and open View Versions for any product, page, or customer.
All Items
Advanced Restore
Restore points 3/7
Last backup
2m ago
Complete
Next backup
02:00
Nightly
Restore points
3/7
Pinned
| Type | Name | Action | |
|---|---|---|---|
| Product | Canvas Tote Bag | Updated | View Versions |
| Page | Shipping policy | Added | View Versions |
| Product | Canvas Sneakers | Deleted | View Versions |
Continuous backup for growing BigCommerce and Ecwid stores
7 days
trial retention
365 days
paid retention
7
named restore points
How backup works
Not a nightly zip of the store
Each store object is an item. When it changes, we store a new version. Restore means writing that version back through the platform API.
Nightly reconcile fills the gaps
Platforms miss inline edits and some thumbnail changes. Nightly list-vs-stored catches deletes and silent updates.
First backup starts on install
No extra connect click. The install crawl does not consume a named-pin slot.
Backup Now when you need a guarantee
Run a full crawl before a CSV import, theme publish, or restore. Optional: keep it as a named restore point.
Restore the item, not a file
View Versions for one item, Advanced Restore for Automated types, or restore a named pin. Orders are backup-only in V1.
Plug & Play
Live in the control panel in minutes
Install from the app marketplace. Backuply registers billing, starts the first full snapshot, and opens the Vault. No theme edits.
Why Backuply ♥ Continuous versions
Why Backuply ♥ Item-level restore
Why Backuply ♥ Named restore points
- Install from the BigCommerce or Ecwid app marketplace.
- First snapshot starts automatically. No extra connect click.
- Webhooks + nightly reconcile keep versions current.
- Backup Now before a risky change. Optional named pin (max 7).
- Restore a single item, an Automated type, or a restore point.
“Native CSV export is not an undo. After a bad import we restored the products that changed and left everything else alone.”
“Backup Now before we publish a theme is now a checklist item. The Vault keeps the previous catalog versions without a zip to download.”
7 days
free trial on every plan
1 click
Backup Now before a restore
24/7
webhooks + nightly reconcile
Latest guides and resources
When to run Backup Now
Before a CSV import, a theme publish, or a restore — and why backing up the mistake is required, not a bug.
Learn more →Restore a deleted product
Find the item in All Items, compare versions, and restore to a selected version without touching the rest of the catalog.
Learn more →Native export vs Backuply
What CSV export covers, what it cannot undo, and when item-level version history is the safer model.
Learn more →FAQ
Common questions about ecommerce backup
Clear answers for merchants comparing Backuply with native CSV export and zip-style backup tools.
What is Backuply?
Backuply is continuous backup and restore for ecommerce stores. It versions catalog, customer, page, and related objects as they change, then lets you restore a selected version from the Vault — not a nightly zip of the whole store.
Which ecommerce platforms does Backuply support?
Backuply is available as embedded apps for BigCommerce and Ecwid. Each integration starts the first full snapshot on install and keeps versions current through webhooks and a nightly reconcile.
Is Backuply a zip download of my store?
No. Each store object is an item with its own version history. Restore is three paths: a single item via View Versions, Automated categories as of a date, or a named restore point. You do not download one backup file.
When should I click Backup Now?
Before a significant change (CSV import, bulk edit, theme publish), before a restore, and whenever you are unsure webhooks captured an edit. Backup Now crawls the live store now. It does not overwrite older versions.
What are named restore points?
After Backup Now you can pin that crawl as a named restore point (max 7 per store). Pins are not purged with retention, so a trial store with 7-day history can still keep important points.
Can I restore orders?
Orders are backup-only in V1. You can view versions and compare JSON. Self-serve order restore is not available. All Item Types, customers, and orders under Advanced Restore are By Request (support, up to 7 days).
Does restore delete newer items?
No. Advanced Restore restores deleted items and updates items that changed after the selected date. It does not delete live items created after that date, and it does not overwrite items that did not change.
How much does Backuply cost?
Plans are priced by product count. Every plan includes a 7-day free trial with 7-day retention. Paid plans keep 365 days of history. Named restore points (max 7) are kept beyond retention.
Do I need a developer to use Backuply?
No. Install the app from the marketplace. The first backup starts automatically. Search the Vault, compare versions, and restore from the admin — no theme files and no zip to manage.
Contact
Talk to the Backuply team
Questions about install, restore coverage, or migrating from CSV-only backups? We're happy to help.
Email support
Get help with installation, Backup Now, or a restore.
support@backuply.appRead the docs
Step-by-step guides for BigCommerce and Ecwid.
Browse documentationBy Request restore
All Item Types, customers, and orders go through support — up to 7 days.
See Advanced Restore